1. Introduction:

Coutured Boutique LLC operates the website www.couturedboutique.com.

2. Return Period:

We accept returns on unworn items in their original condition (unwashed, tags attached, and shoes in the original shoe boxes) within 30 days of fulfillment. Sale items marked FINAL SALE are not eligible for return or exchange.

3. Return Process:

To initiate a return, please email us at orders@couturedboutique.com. Please provide your order number and details about the item you would like to return. Our team will guide you through the process.

4. Conditions for Return:

• Items must be unworn and in their original condition.

• Shoes must be returned in their original shoe boxes.

• Returns for store credit only.

5. Exchanges:

• Free exchanges are available for the same item in a different size or color.

• Exchanges are not offered for international orders.

• Returns made in person at our Boutique will not incur a shipping label fee.

• Mail-in returns will incur a $6 shipping label fee, deducted from your online credit.

6. Refunds:

• Returns are for online credit ONLY.

• The original shipping cost is not refundable.

7. Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact us at orders@couturedboutique.com with photos of the defect or incorrect item. We will guide you on the next steps for a return or exchange.

8. International Returns:

• We accept international returns for store credit only.

• Exchanges are not available for international orders.

9. Communication:

For any return-related inquiries, please contact us at orders@couturedboutique.com.